Help Centre

Track, cancel, or return an order

Open My Orders, select the order, and use Cancel while it is still processing. After delivery, eligible items show Return, Refund, and Replacement within the return window.

Customer Support

Logged-in customers can create a support ticket, attach images, and reply to staff. Ticket history stays in your account.

Payments

Cash on Delivery is unavailable. Manual UPI / QR stay pending until an administrator verifies them. Online gateways stay pending until the provider callback is verified on the server. A UTR, QR scan, or browser redirect never marks a payment as paid.

Delivery

Estimated delivery is shown on the order page when available. Delivery is free above the store minimum.

Account

Open Account for orders and wishlist. Use Edit Profile to update name, mobile, and password.